crap@whendoodiecalls.com
38 Westbury Dr., St Catharines, Ontario
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FAQ’s
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FAQ's

You Got Questions, We Got Answers...

At When Doodie Calls, we’re passionate about offering professional dog poop removal services that enhance the quality of life for pet owners in Niagara. Our mission is to give you a clean, safe, and pleasant outdoor space for you and your pets.

Coletyn Z

IMG_Cole
Coletyn Zanth

Lead Waste Technician

Frequently Asked Questions

 

🐾 What does When Doodie Calls do?

We provide professional dog waste removal services for homeowners, businesses, and pet-friendly properties throughout the Niagara Region. We take care of the dirty work so you can enjoy a cleaner, fresher yard.

💩 How does the service work?

It's simple! Schedule your service, and our team will arrive at your property, thoroughly clean up the dog waste, and properly dispose of it. You don't need to be home while we work.

📅 How often can you clean my yard?

We offer flexible service schedules to fit your needs, including weekly, bi-weekly, and one-time cleanups.

🏡 Do I need to be home when you arrive?

No. As long as we have access to your yard, you can go about your day while we take care of the cleanup.

🐕 Do you service homes with multiple dogs?

Absolutely! Whether you have one dog or several, we can customize your service to keep your yard clean.

🌳 What areas do you service?

When Doodie Calls proudly serves communities throughout the Niagara Region. Contact us to find out if we service your specific area.

🧹 What happens to the dog waste after you collect it?

For subscription customers, we collect the waste and place it in your garbage or green bin, for an extra fee we will remove it from your property taking it with us each visit, leaving your yard clean and ready to enjoy. 

One time waste pick up service we always take the pet waste with us.

💰 How much does dog waste removal cost?

Pricing depends on factors such as the number of dogs, yard size, and how frequently you need service. Contact us for a personalized quote.

🔑 Do I need to provide anything?

No. We bring everything needed to get the job done. You simply give us access to the yard and we'll take care of the rest.

☔ What happens if it rains or snows?

We generally continue service in normal weather conditions. If severe weather makes the yard unsafe or inaccessible, we'll work with you to reschedule.

🐾 Can I schedule a one-time cleanup?

Yes! One-time cleanups are perfect for getting your yard back under control before a party, family gathering, moving, selling your home, or simply enjoying your outdoor space again.

🧼 Do you clean up anything besides dog poop?

Our primary service is dog waste removal. If you're looking for additional yard-cleanup services, contact us and we'll let you know what we can accommodate.

💳 What methods of payment do you accept?

We make paying easy! When Doodie Calls accepts cash, e-Transfer (EMT), and credit card payments. Choose whichever payment method is most convenient for you.

📞 How do I get started?

Getting started is easy! Contact When Doodie Calls today for a quote and let us take the dirty work off your hands.

Clean yard. Happy dog. Less doodie.

Niagara Region

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